QuikCliqs: Home help you can trust, from people you know

Information we collect

Account info — name, email, and phone number, whether you sign up directly or through Google or Apple sign-in.
Address — street address, city, state, and ZIP, entered when requesting service or set on your profile.
Photos and documents — photos of the problem you’re requesting help with, and any insurance or warranty documents you choose to upload.
Job details — descriptions of the work needed, quotes received, and the terms you agree to with a service provider.
Ratings and shared job stories — reviews you leave for contractors, and any job details you choose to share with a Cliq.
Cliq membership — which trust circles you belong to and your role in them.
Your contacts (only if you use “People you know”) — the phone numbers saved on your phone are scrambled on your device and compared with the phone numbers of members who chose to be findable. Names stay on your device. We do not store your contact list or the scrambled numbers.
Cliq area — the address you enter when you start a neighborhood, HOA or property Cliq is used to place that Cliq. It is kept privately, only the person who entered it can see it, and it is never shown to other members.
Service provider info (for service provider accounts) — business name, phone, trades, and service area.
Identity verification info (service providers) — a photo of a government-issued ID, a selfie, the name on the ID, the type of ID, and notes from our verification call. See “Identity verification” below.
Device push token — a token used to deliver notifications to your phone, if you enable them.
Verification signals — during sign-up and sign-in, a bot-detection check runs in your browser to confirm you’re a real person, not sent for any other purpose.
App activity and diagnostics — which steps of the app you use (for example, whether a request was sent) and error reports with basic device details, so we can fix problems and improve QuikCliqs. We don’t use outside analytics or advertising tools, and we don’t track you across other apps or websites.

How we use it

To analyze photos and descriptions of a problem — using Anthropic’s Claude AI — and give you a coverage read and a matching recommendation.
To match you with service providers, through your Cliq, our contractor network, or Google Places, and to rank the quotes you receive.
To send your request (the description, photos and ZIP area, never your name, phone number or address) to the service providers you choose, including businesses that are not on QuikCliqs, by email or in the app.
To send your request to the service providers you choose, and to notify you when a quote or update arrives.
To show you Cliqs near you, and to let you and your contacts find each other if you both allow it.
To calculate a service provider’s QuikScore reputation from completed jobs and ratings.
To keep the service safe — reviewing reports of abusive content or users, and verifying the identity of service providers before they receive a homeowner’s address.
To provide customer support and for internal reporting.

We do not sell your data, and we do not use it for third-party advertising. We never sell or share your Cliq’s recommendations, membership, or conversations — nothing traceable to your account or your circle. We may use fully anonymized, aggregated trends across all Cliqs (for example, “X% of QuikCliqs users vouch for a plumber within 10 miles”) to improve matching and understand the service — never anything that identifies you, your Cliq, or a specific recommendation.

Identity verification (service providers)

Before a service provider can see a homeowner’s address or contact details, we verify who they are. To do that they give us a photo of a government-issued ID, a selfie, and the name on the ID, and we may call the phone number on their account. A member of our team compares the selfie to the ID photo; we do not use facial-recognition software, and if we ever do we will ask for separate consent first.

Only the small group of team members who perform verification can see these images. They are kept in private, access-controlled storage and are never shown to homeowners.
We use them only to verify identity and keep homeowners safe — never for advertising, and we never sell them.
We delete the ID photo and selfie 30 days after we decide a verification, or sooner if the provider deletes their account. We keep a short record of the decision (what was checked, who decided, and when).
We don’t collect Social Security numbers or immigration status.

SMS / text messaging

If you provide your phone number to receive a one-time verification code, you consent to receive SMS messages from QuikCliqs related to that verification. Message frequency varies based on your use of the verification feature; you will typically receive one message per verification request. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Reply STOP to opt out at any time, or reply HELP for help. You can also contact support@quikcliqs.com with questions.

Who we share it with

We use a small number of service providers to run QuikCliqs, each only for the purpose below:

Supabase — data hosting.
Anthropic — AI features, only if you allow it. You can turn this off in Account.
Resend — email delivery.
Twilio — text-message verification codes.
Firebase (Google) — push notifications, if you enable them.
Cloudflare — security checks.
Google — sign-in, and contractor search via Google Places. Google’s use of data is governed by the Google Privacy Policy.
Apple — sign-in, for iOS users who choose it.
U.S. Census Bureau — we send the address you enter for a Cliq to the Census Bureau’s public geocoding service to find its location. This product uses the Census Bureau Data API but is not endorsed or certified by the Census Bureau.
Vercel — hosting.

Each of these companies may use your information only to provide its service to us, and is required to protect it at least as well as this policy does.

A service provider you send a request to receives your job description, photos and ZIP area. They receive your name, contact details and address only after you invite them for a visit or hire them, and only once they have passed our ID verification.

What we don’t collect

We don’t request precise GPS location — addresses are the ones you type in. We don’t process payments or store any card/bank information; homeowners and service providers settle up directly with each other.

Your controls

Edit your profile information at any time from your account page.
Choose who can find you through their contacts, from your account page. For new accounts this is on by default, and we tell you when you sign up. You can turn it off anytime.
If you’re a business that received a job request by email, you can pause or stop future requests with the link at the bottom of any request email.
Unshare a job story you posted to a Cliq at any time.
Block another member, or report content that violates our community guidelines — email support@quikcliqs.com.
Delete your account — from your account page (in the app or at this same address in any browser), which permanently removes your account and everything tied to it. This can’t be undone. Email support@quikcliqs.com for how account deletion works.

Data retention

We keep your information as long as your account is active. Deleting your account removes your account and the information tied to it, including photos and files you uploaded (such as request photos, ID verification images, portfolio photos and quote attachments). ID verification photos and selfies are also deleted automatically 30 days after a verification decision. We may keep a limited record where the law requires or to prevent fraud and abuse (for example, that a verification decision was made). We also keep a minimal consent record after deletion: an internal ID, a one-way hash of your email, the versions of our Terms and Privacy Policy you accepted, your text-message, AI and contact-sharing choices, and the deletion date. It contains none of your requests, photos, messages or contacts and is removed after a limited period.

Security

Data is encrypted in transit, and database access is restricted by row-level security so accounts can only reach their own data.

Children

QuikCliqs is for adults 18 and older. We don’t knowingly collect information from anyone under 18.

California residents

You have the right to request access to, or deletion of, your personal information under the California Consumer Privacy Act. Use the account deletion option above, or contact us at the address below for an access request.

Changes to this policy

We’ll update the date at the top of this page when this policy changes. Continued use of QuikCliqs after a change means you accept the update.

Contact

Questions about this policy? support@quikcliqs.com